If you have forgotten your business user ID:
- Send a request to customer service at customerservicemail.com to send your business user ID to you by e-mail.
- Call customer service at 1-888-555-5555 to ask a representative to tell you your business user ID.
If you have forgotten your password:
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If you are a Level 2 User or Level 3 User, please contact a user of higher authority to set a new password for you.
- If you are the Level 1 User and have forgotten your password, send a request to customer service to generate a new password. You'll receive the new password through the U.S. mail.
- If you are a Level 1 User and still remember the original password you chose when you first enrolled, call customer service at 1-888-555-5555 to reset your current password to the original one. If you do not remember your original password, please click the link above to send a request for a new password.
